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Return Policy

Return policy

Please read carefully before buying

1. Fresh food, there is no 7-day free appreciation period, so there is no return and exchange service.

2. If you want to cancel the order, please cancel within 24 hours of placing the order. Once the merchandise is sent, the customer returns the merchandise and the recovered product will be destroyed. For the above reasons, no refunds will be made.

3. Frozen food must have freezing or refrigeration equipment at the place where it arrives. If the company or building manager does not have freezing equipment, please do not let them collect it.

4. The day before the shipment, you will be notified in advance that the shipment has been shipped, and the delivery staff will contact you on the arrival day. Please make sure that someone receives the shipment.

       PS//The delivery time indicated by the customer will be noted on the home delivery list, but the delivery time will be affected by factors such as the amount of goods delivered daily at the home delivery station and the delivery route.

5. When the freezer pack is refrigerated, please finish eating within 3-4 days. If you need to take it out for a meal, please refrigerate it and take it out in a cold storage bag.